SDG-03
Good Health and Well-Being

Ensure healthy lives and promote well-being for all at all ages

  • Air emissions in industrial operations

    Change view:

    • wdt_ID Air emissions, in tons NOx SOx Particulate matter (PM) Total reduced sulfur (TRS)
      1 Suzano 737.00 151.00 327.00 31.00
      2 Rio Verde¹ 25.00 n/d n/d n/d
      3 Limeira 1,158.22 922.75 557.48 9.18
      4 Jacareí 1,424,35 185,71 468,73 19.14
      5 Imperatriz 2,315.05 595.00 267.71 134.26
      6 Mucuri 2,034.87 61.02 803.00 143.00
      7 Aracruz 1,387.79 299.34 852.57 13.22
      8 Facepa Belém² 62.42 80.77 103.04 n/d
      9 Três Lagoas 4,597.86 158.23 951.02 105.21
      10 Total 13,717.56 2,453.82 4,330.55 455.01

    1. The Rio Verde unit produces only paper, i.e., there is no fiber line to produce pulp. Therefore, since there is no need, SOx, PM and TRS are not measured.

    2. At the Facepa Belém unit, TRS is not measured because there is no recovery boiler.

    Additional information:

    At the Facepa Fortaleza unit, there are no stationary emissions.

  • Disposal of hazardous waste by method in forestry operations

    Change view:

    • wdt_ID Disposal of hazardous waste by method, in tons - 2019 São Paulo Mato Grosso do Sul Espírito Santo-Bahia Maranhão Total
      1 Reuse 3.73 0.00 0.00 0.00 3.73
      2 Recycling 49.46 23.76 0.00 27.69 100.92
      3 Composting 0.00 0.00 0.00 0.00 0.00
      4 Recovery (including energy recovery) 58.12 175.22 0.00 0.00 233.34
      5 Incineration (mass burn) 0.00 0.00 0.00 93.79 93.79
      6 Underground waste injection 0.00 0.00 0.00 0.00 0.00
      7 Landfill 0.00 0.00 937.70 0.00 937.70
      8 On-site storage 0.00 0.00 0.00 0.00 0.00
      9 Other 3.60 0.11 0.00 0.00 3.71
      10 Total 114.91 199.09 937.70 121.48 1,373.18

    Additional information:

    The disposal of hazardous waste is done directly by the organization or by third parties. In the latter case, Suzano monitors disposal to ensure that it is done in an environmentally sound manner.

  • Disposal of hazardous waste by method in industrial operations

    Change view:

    • wdt_ID Disposal of hazardous waste by method, in tons - 2019¹ Reuse Recycling Recovery (including energy recovery) Incineration (mass burn) Landfill On-site storage Other Total
      1 Suzano 0.00 0.00 0.00 0.00 0.00 0.00 153.40 153.40
      2 Rio Verde 0.00 0.00 0.00 0.00 0.00 0.00 39.69 39.69
      3 Limeira 0.00 0.00 8.91 0.00 0.00 13.70 163.80 186.41
      4 Jacareí 0.00 58.46 100.68 0.13 0.00 0.00 0.00 159.27
      5 Imperatriz 0.00 0.00 20.88 0.00 0.00 0.00 167.29 188.17
      6 Mucuri¹ 0.00 6.30 0.00 0.00 69.60 0.00 0.00 75.90
      7 Aracruz¹ 0.00 116.92 0.00 0.00 77.89 0.00 0.00 194.81
      8 Facepa Belém 0.00 0.00 0.00 0.00 0.00 0.00 36.07 36.07
      9 Facepa Fortaleza 0.00 0.00 0.00 0.00 0.00 0.00 8.55 8.55
      10 Três Lagoas¹ 55.48 11.78 158.56 0.00 8.19 0.00 0.00 234.01

    1. The hazardous waste from the Mucuri, Aracruz and Três Lagoas units was sent to duly-licensed external Class I landfills. In addition, at the Aracruz unit, oily waste is sold to companies that are duly licensed to co-process this waste.

  • Disposal of non-hazardous waste by method in forestry operations

    Change view:

    • wdt_ID Disposal of non-hazardous waste by method, in tons - 2019 São Paulo Mato Grosso do Sul Espírito Santo-Bahia Maranhão Total
      1 Reuse 0.00 0.00 0.00 0.00 0.00
      2 Recycling 120.54 250.50 65.37 142.67 579.08
      3 Composting 0.00 0.00 0.00 0.00 0.00
      4 Recovery (including energy recovery) 0.00 153.72 0.00 0.00 153.72
      5 Incineration (mass burn) 0.00 0.00 0.00 0.00 0.00
      6 Underground waste injection 0.00 0.00 0.00 0.00 0.00
      7 Landfill 1.23 699.99 77.20 2.13 780.55
      8 On-site storage 0.00 0.00 0.00 0.00 0.00
      9 Other 0.00 0.00 0.00 0.00 0.00
      10 Total 121.77 1,104.21 142.57 144.80 1,513.36

    Additional information:

    The disposal of hazardous waste is done directly by the organization or by third parties. In the latter case, Suzano monitors disposal to ensure that it is done in an environmentally sound manner.

  • Generation of hazardous waste in industrial operations

    Change view:

    • wdt_ID Generation of hazardous waste, in tons¹ 2019
      1 Suzano 153.40
      2 Rio Verde 39.69
      3 Limeira 186.41
      4 Jacareí 159.27
      5 Imperatriz 188.17
      6 Mucuri 75.90
      7 Aracruz 194.81
      8 Facepa Belém 36.07
      9 Facepa Fortaleza 8.55
      10 Três Lagoas 234.01

    1. The hazardous waste generated in the industrial units are: fluorescent lamps, batteries, medical waste, chemicals and parts and rags contaminated with oils and greases.

  • Health and safety numbers for company employees and contractors

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    Change view:

    • wdt_ID Health and safety numbers for company employees and contractors 2019
      1 Number of fatalities as a result of work-related injuries 1
      2 Number of lost time injuries 44
      3 Number of cases of recordable work-related injuries 195

    Additional information:

    Of the injuries recorded (with and without lost time), 51% were cuts/wounds, cuts/contusions; 21% fractures; 6% burns; and 22% other. Concerning injured limbs, 34% were fingers; 13% face; 10% hands; 7% head; 6% feet; and 30% other.

    Unfortunately, in 2019 we recorded a fatality among one of our logistics service providers at our Forestry unit in Maranhão, outside our facilities. In view of this fatality, Suzano provided all the necessary support to those involved in the case and carried out a comprehensive analysis in all its units to disseminate the lessons learned from this event. It is worth mentioning that all accidents and incidents recorded at Suzano are extensively analyzed and investigated by our Occupational Health and Safety team. The company has safety procedures in place that meet best market practices and are constantly reviewed and perfected. Year after year, our management model has been managing to reduce accidents in operations. Fatalities are unacceptable, and we work to put an end to these occurrences.

  • Health and safety numbers for company employees and contractors, by Department

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    Change view:

    • wdt_ID Health and safety numbers for company employees and contractors - 2019 Forestry Department Pulp Department Paper Department Consumer Goods Department
      1 Number of fatalities as a result of work-related injuries 1 0 0 0
      2 Number of lost time injuries 14 11 13 1
      3 Number of cases of recordable work-related injuries 74 62 35 11

    Additional information:

    Of the injuries recorded (with and without lost time) involving contractors, 55% were cuts/wounds, cuts/contusions; 18% fractures; 5% superficial/abrasion; and 22% other. Concerning injured limbs, 31% were fingers; 18% face; 8% head; 8% feet; 7% hands, and 28% other.

    Unfortunately, in 2019 we recorded a fatality among one of our logistics service providers at our Forestry unit in Maranhão, outside our facilities. In view of this fatality, Suzano provided all the necessary support to those involved in the case and carried out a comprehensive analysis in all its units to disseminate the lessons learned from this event. It is worth mentioning that all accidents and incidents recorded at Suzano are extensively analyzed and investigated by a multidisciplinary team led by our Occupational Health and Safety team. The company has safety procedures in place that meet best market practices and are constantly reviewed and perfected. Year after year, our management model has been managing to reduce accidents in operations. Fatalities are unacceptable, and we work to put an end to these occurrences.

  • Health and safety numbers for contractors

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    Change view:

    • wdt_ID Health and safety numbers for contractors 2019
      1 Number of fatalities as a result of work-related injuries 1
      2 Number of lost time injuries 24
      3 Number of cases of recordable work-related injuries 115

    Additional information:

    Of the injuries recorded (with and without lost time) involving contractors, 55% were cuts/wounds, cuts/contusions; 18% fractures; 5% superficial/abrasion; and 22% other. Concerning injured limbs, 31% were fingers; 18% face; 8% head; 8% feet; 7% hands, and 28% other.

    Unfortunately, in 2019 we recorded a fatality among one of our logistics service providers at our Forestry unit in Maranhão, outside our facilities. In view of this fatality, Suzano provided all the necessary support to those involved in the case and carried out a comprehensive analysis in all its units to disseminate the lessons learned from this event. It is worth mentioning that all accidents and incidents recorded at Suzano are extensively analyzed and investigated by a multidisciplinary team led by our Occupational Health and Safety team. The company has safety procedures in place that meet best market practices and are constantly reviewed and perfected. Year after year, our management model has been managing to reduce accidents in operations. Fatalities are unacceptable, and we work to put an end to these occurrences.

  • Health and safety rates for company employees and contractors

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    Change view:

    • wdt_ID Health and safety rates for company employees and contractors Results - 2019³ Target goal - 2019³ Target goal - 2020
      1 Severity rate 104 24 24
      2 Lost time frequency rate (LTI)¹ 0.49 0.68 0.44
      3 Consolidated frequency rate² 2.18 2.54 1.96

    1. Rate calculation: LTI x 1,000,000/hours worked.

    2. Rate calculation: (LTI + MTI) x 1,000,000/hours worked.

    3. In 2019, 89,377,275 hours were worked.

    Additional information:

    The consolidated frequency rate (LTI + MTI / Company employees and Contractors) in 2019 decreased by 22% compared to 2018, a result of the investments that the units have made in safety, of the involvement of the leadership, which is increasingly active in this regard, of the search for preventive actions, and of the procedures and tools implemented in the company. Among company employees, specifically, the lost time frequency rate was 0.73. The only goal that was not achieved was the severity rate, due to the recorded fatality.

    Suzano’s mapping of hazards and risks takes place through procedures, risk determination matrices (MDR) and preliminary risk analyzes (APR), determining the necessary actions for elimination and control. Much of the risk is in manual activities, in which workers need their limbs to perform tasks. Actions are performed in all units to eliminate and control risks, including engineering projects, modernization of equipment, ergonomics and adoption of administrative measures.

  • Health and safety rates for company employees and contractors, by Department

    Related Material Themes:

    Change view:

    • wdt_ID Health and safety rates for company employees and contractors - 2019³ Forestry Department Pulp Department Paper Department Consumer Goods Department
      1 Severity rate 150 40 53 67
      2 Lost time frequency rate¹ 0.30 0.54 1.20 0.33
      3 Consolidated frequency rate² 1.61 3.03 3.22 3.66

    1. Rate calculation: LTI x 1,000,000/hours worked.

    2. Rate calculation: (LTI + MTI) x 1,000,000/hours worked.

    3. In 2019, 89,377,275 hours were worked.

  • Health and safety rates for contractors

    Related Material Themes:

    Change view:

    • wdt_ID Health and safety rate for contractors Results - 2019³ Target goal - 2019³ Target goal - 2020
      1 Severity rate 128 24 24
      2 Lost time frequency rate¹ 0.39 0.68 0.44
      3 Consolidated frequency rate² 1.86 2.54 1.96

    1. Rate calculation: LTI x 1,000,000/hours worked.

    2. Rate calculation: (LTI + MTI) x 1,000,000/hours worked.

    3. In 2019, 61,830,927 hours were worked.

  • Management of air emissions in industrial operations

    Context:

    In order to ensure the reduction of environmental impacts resulting from our operations, we manage our air emissions in full compliance with the legislation in force on the subject, that is, in accordance with CONAMA regulations, at national/federal levels, and with the environmental permits for the operations. In addition, the standards established by the Integrated Pollution Prevention and Control (IPPC) and the International Finance Corporation (IFC) are used internally as benchmarking scenarios and guidelines for us to optimize our management on this topic, even though the established goals are set out by a federal body. To this end, management of our emissions is continuously monitored. The data obtained are presented to regulatory agencies for each operation at the defined periodicity. In addition, data are verified in internal and external audit processes according to ISO 14001:2015.

  • Occupational health and safety management system

    Related Material Themes:

    Context:

    All Suzano units are covered by the Health and Safety Management system based on the guidelines of ISO 45001:2018, OSHAS 18001, ISO 90, Regulatory Labor Standards, on the PDCA cycle concept and on best local and international market practices.

    In this sense, one of the most significant results in safety in 2019 was the 22% reduction in the sum of occurrences with and without lost time, a result of the investments that the units have made in safety, of the involvement of leadership (increasingly active) and of the search for preventive actions, in addition to the procedures and tools implemented in the company aiming at the increasingly effective health and safety management. This places us among the best practices when compared to other companies in our sector.

  • Occupational health management

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    Context:

    Occupational health management at Suzano, in all units, is covered by a Health and Safety Management System, based on the guidelines of ISO 45001:2018, OSHAS 18001, ISO 9000, Regulatory Labor Standards (with emphasis on Regulatory Labor Standards (NRs) 7, 9, 15, 17, 31 and 32), on the PDCA cycle concept (Plan – Do – Check – Act or Adjust) and on national and international best market practices.

    Our commitment is to a humanized and nurturing health management, in line with best technical practices in this regard. To do so, it is necessary to understand and assist employees in a comprehensive manner, as human beings who have needs, expectations and physical and psychological aspects, among other factors.

    Therefore, in order to ensure proper management regarding this topic, Suzano has a specific health and quality of life program, called Faz Bem, with a team 100% dedicated to its activities, whose purpose is to develop actions to promote health and quality of life for the company’s employees and their families. In this sense, the company’s processes to manage this topic are subject to external and internal audits, and the advances achieved can be seen in the positive results of the Accident Prevention Factor (FAP – Fator Acidentário de Prevenção)—which indicates the history of occupational diseases and accidents in the company—and in the low rates of medical absenteeism, and are linked to the variable pay (performance bonus) of those involved.

    The company also provides health insurance to all employees and legal dependents. Additionally, throughout the year, the Health and Quality of Life department develops vaccination actions and campaigns that include, in addition to employees, their spouses and children.

    Suzano’s health and quality of life initiatives include:

     

    • management of medical absenteeism due to ICD M – osteomuscular and connective tissue diseases – in order to monitor musculoskeletal disorders;
    • management of medical absenteeism due to ICD F – mental and behavioral disorders – in order to monitor illnesses of psychological nature;
    • management of leaves involving Social Security, requiring investigation of occupational connection whenever indicated. The first two goals are shared between occupational physicians and the ergonomics consultant;
    • care assistance for employees, providing the treatment and/or referral necessary to their health condition, aiming at the proper control or cure of their health conditions;
    • implementation of ergonomic improvements/adaptations in production processes in industrial and forestry units, with continuous analysis of the work stations and workplace workout;
    • maintenance and support of the existing Ergonomics Committees, showing ergonomic improvements resulting from the work of each one of them;
    • development of quality of life (QOL) actions for employees and their dependents at the company’s Distribution Centers;
    • development of QOL actions covering employees and dependents of our largest industrial and forestry units.

     

    In addition to the management initiatives already mentioned, we perform other activities within the Suzano’s Quality of Life Program, such as:

     

    • running group: in 2019, there were 25 races with the participation of 2,500 employees, who had sports advice and costs covered by the company;
    • Amigos da Vida (Friends of Life) Campaign: more than 230 volunteers donated blood in 8 initiatives in 2019, benefiting more than 640 people.
    • Suzano race: held in Imperatriz (Maranhão state), Três Lagoas (Mato Grosso do Sul state) and Jacareí (São Paulo state) with the participation of employees and the community. More than 2.5 tons of food were collected in 2019 as registration fees, and donations to the institutions were delivered by the 112 employees of the Voluntariar Program;
    • Safety Program on Children’s Day: 800 children of employees visited Suzano’s units in 2019 and learned about the importance of safety;
    • Program to Support Pregnant Women: throughout the pregnancy and the immediate postpartum period, employees are supported by a multidisciplinary team. They also have a breastfeeding corner to pump and store their milk after returning to work. Twenty-six women benefited in 2019;
    • Disque Viver Bem: support channel with specialized guidance on physical and mental health, financial and legal issues for employees and family members. In 2019, a total of 6,000 people benefited.
  • Prevention and mitigation of occupational health and safety impacts directly linked by business relationships

    Related Material Themes:

    Context:

    In 2019, several health and safety synergies were implemented after the company’s merger process, such as the development of the Guide on Occupational Health and Safety Management System and the definition of critical steps for standardization and implementation of safety procedures and guidelines, among other actions. One of the highlights is the incorporation of consequence management programs in all units, namely:

     

    • Segurança na Área Program: the purpose of this program is to disseminate, based on practical experience, moral principles and proper conduct among employees with regard to occupational safety, thus promoting a safer work environment for all;
    • Linha Mestra Program: provides the priority set of safety rules that must be strictly followed at Suzano to protect the safety of employees who operate on its behalf;
    • Family Safety and Recognition Programs: as a complement to the previous one, the purpose of these programs is to recognize employees who adopt preventive actions in the area of safety;

     

    Another important movement was the establishment of a team of Occupational Psychologists, whose goal is to prepare leaders and encourage safe behavior among all Suzano employees, collect data for analysis, offer feedback to people being monitored, and remove barriers to safe behavior. This point, specifically, reinforces the concept that a safety culture based on mutual care and interdependence is effective and successful in preventing and training people in best practices on the subject, as well as in improving the quality of life, employee productivity, organizational climate and the company’s financial results.

  • Safety Management Indicator (IGS) and Safety Quality Indicator (IQS)

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    Change view:

    • wdt_ID Other safety indicators 2019
      1 IGS (Safety Management Indicator) 89
      2 IQS (Safety Quality Indicator) 90

    Additional information:

    The Safety Indicator (IS) assesses the company’s safety management performance by monitoring the quantity (IGS) and quality (IQS) of management tools, aiming at the continuous search for process improvement and the maturing of the safety culture in the operational areas, in line with the work safety policy of the Suzano Group.

    Among the tools evaluated in the IGS (quantitative) are the management of recorded deviations, the implementation of the Segurança na Área (Safety in the Area) Program, the performance of employee training, and inspections.

    The IQS (quality indicator), on the other hand, is measured by means of a detailed and qualitative assessment tools such as Sinal Verde (Green Light), Diálogo Diário de Segurança (Daily Dialogue on Safety), Segurança na Área (Safety in the Area), management of events and use of checklists for machinery.

  • Solid waste management in forestry operations

    Context:

    Forest waste management at Suzano follows state, federal and municipal laws on the subject, in addition to the standards established by the FSC® (Forest Stewardship Council®)¹ and PEFC/CERFLOR (Brazilian Forest Certification Program) certifications and internal operating manuals and procedures. In general, the units list the items and verify sort and store of each type of waste in the field. Therefore, third-party companies generate monthly reports containing the amount of waste disposed by type and methodology applied in each case, and provide the destination certificates. There is also a system to control licenses related to the topic, to meet conditions within the deadlines agreed with the competent environmental agencies.

    Reverse logistics of batteries for devices and machines, packaging of pesticides and herbicides, chemicals and lamps are also carried out, as required by the National Solid Waste Policy. Some units have partnerships with cooperatives for the destination of recyclable waste, as is the case of the units in Maranhão, Mato Grosso do Sul and São Paulo.

     

    1. Forest management certificates: FSC-C110130, FSC-C118283, FSC-C100704, FSC-C009927, and FSC-C155943; and chain of custody certificate FSC-C010014.

  • Solid waste management in industrial operations

    Context:

    The search for continuous improvement is also reflected in solid waste management in industrial operations. Committed to the protection of the environment, we follow the applicable legislation related to this topic, such as the National Solid Waste Policy.

    All of our units have in place waste management plans and specific operating procedures in this regard. Thus, our waste management focuses on reducing generation at the source and increasing recycling and internal reuse. As a result, we managed to reduce waste sent to our own and/or third-party industrial landfills. And, to ensure greater compliance and identify opportunities for improvement, the units are also periodically audited for their solid waste management.

    Among the initiatives promoted by Suzano for the environmentally sound management of solid waste, at the Limeira unit, industrial waste is sent to companies that compost and transform it into products that can provide productivity gains in agricultural areas. Also, the Jacareí, Três Lagoas and Imperatriz units produce soil acidity correctives from inorganic waste generated in the industrial process, such as dregs, grits, lime sludge and ashes. Thus, with the product obtained, we no longer buy limestone on the market, benefiting the company’s forestry activities. The next step is to introduce organic matter—organominerals—into the process, enabling even more gains in forest management. The organomineral compound produced can also be sold on the market according to the rules of the Ministry of Agriculture.

    In addition to these initiatives, our units properly manage hazardous waste, such as fluorescent lamps, batteries, tires, containers packaging of chemical products, as required by the National Solid Waste Policy. In Belém, through waste sorting, we formed partnerships with recycling cooperatives in the region to receive waste, making possible the three pillars of sustainability and permeating the local socioeconomic development.

    Parallel to these activities, in 2019, Suzano made public commitments regarding solid waste management, defining a specific long-term goal for reducing the volume of industrial solid waste sent to its own and/or third-party landfills, as provided on page “Long-term goals” of this Indicators Center (item “Industrial waste”).

  • Spending on waste treatment and disposal in industrial operations

    Change view:

    • wdt_ID Spending on waste treatment and disposal, in R$ 2019
      1 Suzano/Rio Verde¹ R$ 4,400,000.00
      2 Limeira R$ 5,533,197.74
      3 Jacareí R$ 7,569,509.33
      4 Imperatriz R$ 5,722,531.35
      5 Mucuri R$ 7,457,705.10
      6 Aracruz R$ 5,742,127.29
      7 Facepa Belém R$ 798,868.54
      8 Facepa Fortaleza R$ 21,330.25
      9 Três Lagoas R$ 7,839,241.80
      10 Total R$ 45,063,181.15

    1. Management at the Suzano and Rio Verde units is done jointly. Therefore, the values are presented on a consolidated basis.

  • Worker participation, consultation, and communication on occupational health and safety

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    Context:

    Suzano’s operational units have structured safety committees, divided into smaller subcommittees, which participate in discussions, analyses and implementations related to health and safety and actions carried out by the Internal Accident Prevention Commission (CIPA). The responsibilities of the committees include: active participation in meetings, setting goals and objectives, and addressing matters at strategic level (Management Committee), at operational level (Cell Committee) and at specific level (Technical or Theme Committee). Committee meetings take place according to a predefined schedule in the units.

    We also have in place the Segurança na Área (Safety in the Area) Program, a tool that, based on practical experience, seeks to disseminate moral principles and proper conduct among employees with regard to occupational safety, thus promoting a safer work environment for all. Additionally, we have a corporate Portal that provides safety data per unit for consultation, and send internal communications via intranet and emails related to this topic.

    Also, aiming at the continuous improvement of working conditions in the sector, we have formal agreements with unions, with specific approaches for each region where we operate.

  • Workers covered by an occupational health and safety management system

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    Change view:

    • wdt_ID About the occupational health and safety management system 2019
      1 Number of employees and workers covered by such a system 36,547 (company employees + contractors)
      2 Percentage of employees and workers covered by such a system 100%
      3 Number of employees and workers who are covered by such a system that has been internally audited 36,547 (company employees + contractors)
      4 Percentage of employees and workers who are covered by such a system that has been internally audited 100%
      5 Number of employees and workers who are covered by such a system that has been audited or certified by an external party 24,000 (company employees + contractors)
      6 Percentage of employees and workers who are covered by such a system that has been audited or certified by an external party¹ 64%

    1. The industrial units in Jacareí, Três Lagoas and Aracruz have not yet been audited or certified by an external party.