Ethics, Governance and Transparency

Dialogue, transparency and active player in the participation and conduction of sector topics and topics of global interest that encourage commitments and cooperation agreements for sustainable development. Ensure the highest standards of corporate governance, aiming at full integrity and robustness of the company’s internal controls and processes and the ethical, integral and transparent conduct of all our stakeholders.

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  • Defining report content and topic Boundaries

    Context:

    The Annual Report 2020 contains Suzano’s main financial, social, environmental, and governance results, as well as the company’s obstacles, challenges, and learning experiences during this complex year for the world. It was prepared following the Global Reporting Initiative GRI Standards: Core option, the reporting methodology adopted since our first annual report. The company is also inspired by the principles of the International Integrated Reporting Council (IIRC), which promotes the communication of value generation, with a focus and conciseness, as well as a balance between the positive and negative aspects of the report. The document is also organized following the Sustainable Development Goals (SDG)—17 global goals established by the United Nations (UN) in 2015.

    The content of the report was defined considering the most relevant topics for the business and our stakeholders, in line with the commitments assumed by Suzano until 2030. Constantly evolving, our report looks to reflect the way the company impacts and is impacted by its initiatives and by its relationship with the various stakeholders. Increasingly, companies are recognized for values that go far beyond financial aspects. A reflection on this can be found in Section 3 of this document. In a letter signed by the Executive Directors responsible for the Sustainability and Finance and Investor Relations areas, we show how Suzano is positioned—and how it has been working strategically for many years—in relation to the concept of stakeholder value and sustainability issues, which are becoming increasingly important.

    Based on this assumption and inspired by our purpose — renewing life inspired by trees— we understand that, more than showing our activities and performance in 2020, we need to show our transformation capacity within the business environment of which we are a part. We want to lead the development of solutions to build a more fair and sustainable society and, to this end, we discuss these issues in the sections according to their relevance and the impacts generated for a specific audience: employee, customer, supplier, investor, government, and civil society and community. Topics that affect more than one stakeholder are dealt cross-sectionally and may appear in more than one section from the perspective of the audience in question. Resources such as links and “learn more” are used to guide reading, facilitating an integrated approach to the information. The material topics and SDGs are highlighted throughout the text and are also related to the topics of each section.

    Suzano’s materiality is the result of navigating relevant topics for the business from the standpoint of our stakeholders. These topics were identified in 2019, during an extensive active listening process involving all of our stakeholders. The result of this work guided the development of our sustainability strategy and the structure of this report.

    GRI information is related to the respective content throughout the sections and organized in our Indicators Center, a digital platform in which data are disclosed in accordance with their relation to material topics, SDGs, GRI disclosures, recommendations of the Task Force on Climate-Related Financial Disclosure (TCFD), and new this year, in accordance with the disclosure standards of the Sustainability Accounting Standards Board (SASB) and recommendations of the World Economic Forum (WEF). Some of the information provided on the platform also meets some of the main ESG indexes and ratings, such as Sustainalytics, MSCI Index, Dow Jones Sustainability Index (DJSI), Corporate Sustainability Index (ISE), and Carbon Disclosure Project (CDP).

    In this version, available in a microsite and in pdf for download, we also present an infographic containing our value generation model, which summarizes the main information from 2020 in an informative and convenient format.

    The content of this publication was submitted for analysis by external readers, invited by the company to express impartial opinions on the quality and transparency of the information. The document was also independently assured by Bureau Veritas.

    The definitions of the ten material topics for our business and of the internal and external boundaries of their impacts are detailed below:

     

    1. Value Chain

    Explanation of the materiality of the topic

    • Understanding the needs potentialities of our customers, with the purpose of offering sustainable and products and solutions, through a relationship that favors long-term connections.
    • Supplier management in accordance with the company’s social and environmental criteria, aiming at the development of local suppliers and the reduction of adverse impacts throughout the value chain.

     

    Associated macro-topics

    • Development of the local supply chain
    • Traceability of materials and inputs
    • Management of social and environmental practices and impacts on the chain
    • Chain of Custody
    • Supply and approval criteria
    • Product liability
    • Customer focus

     

    Internal topic boundaries

    • Directly impacts our operations

    External boundaries

    • Impacts our suppliers, customers and the environment in which we live

     

    2. Social Development

    Explanation of the materiality of the topic

    Ensure local and territorial development in a joint and participatory manner, in partnership with communities, support institutions and social movements, based on education, income generation and cultural appreciation projects; the strengthening of the relationship with local and traditional communities; and the integration of the interests of these different links in running and managing the company.

     

    Associated macro-topics

    • Income generation
    • Access to education
    • Right to land
    • Structuring of the community (e.g. cooperatives, associations)¹
    • Social Investment
    • Training and hiring local labor
    • Human rights – development of local infrastructure
    • Grievance mechanisms related to social and environmental impacts
    • Relationship and engagement with communities (social movements, traditional communities, quilombolas, etc.)
    • Mechanisms for continuous dialogue

     

    Internal topic boundaries

    • Impacts, directly or indirectly, all company operations

     

    External boundaries

    • Impacts communities around our operations

     

    3. Ethics, Governance and Transparency

    Explanation of the materiality of the topic

    • Dialogue, transparency and active player in the participation and conduction of sector topics and topics of global interest that encourage commitments and cooperation agreements for sustainable development.
    • Ensure the highest standards of corporate governance, aiming at full integrity and robustness of the company’s internal controls and processes and the ethical, integral and transparent conduct of all our stakeholders.

     

    Associated macro-topics

    • Rendering of accounts
    • Accountability
    • Dialogue
    • Accessibility of information, Public goals and commitments
    • Governance and conduct (compliance)
    • Advocacy and government relations
    • Corruption
    • Ethics
    • Overall and legal compliance
    • Unfair competition
    • Anti-competitive practices
    • Corporate risk and impact management

     

    Internal topic boundaries

    • Impacts all company employees and operations.

     

    External boundaries

    • Directly affects all audiences with which we Interact.

     

    4. Climate Change

    Explanation of the materiality of the topic

    Search alternatives to increase carbon sequestration, reduce greenhouse gas emissions and contribute to the solution for the climate crisis, in addition to reducing and mitigating risks of this nature.

     

    Associated macro-topics

    • Adaptation and mitigation in the face of climate change¹
    • Balance of emissions¹
    • Low-carbon economy¹
    • Industrial and logistics emissions¹
    • Risk in wood supply¹
    • Carbon pricing¹
    • Collaborative partnerships to fight the climate crisis¹

     

    Internal topic boundaries

    • Impacts our forestry, industrial and logistics operations

     

    External boundaries

    • Impacts the whole society

     

    5. Water

    Explanation of the materiality of the topic

    Ensure water availability and access to quality water for the various users of the river basins where we operate, based on environmental education, protection of springs, water monitoring, reduction in abstraction, risk analysis and mitigation of impacts from our operations on this resource.

     

    Associated macro-topics

    • Availability and access to water¹
    • Effluents
    • Water risk analysis¹
    • Use, demand and dependence on water resources¹
    • Water stress¹
    • Protection of springs¹
    • Dialogue (communication and awareness) on water¹
    • Monitoring of qualitative and quantitative parameters¹
    • Consumption and reuse¹

     

    Internal topic boundaries

    • Applies to all our forestry and industrial operations.

     

    External boundaries

    • Directly impacts neighbors and local communities around our operations and the environment in which we live.

     

    6. Innovation and Technology

    Explanation of the materiality of the topic

    Continuous investment in technology and culture of innovation that drives the development of solutions to the major challenges facing society (enabling the transition to the bioeconomy), in addition to providing greater competitive advantage to the business.

     

    Associated macro-topics

    • Innovability
    • GMO
    • Productivity
    • Business diversification and new products
    • Bioeconomy
    • Circular economy: single use products, end-of-pipe solutions
    • Culture of innovation

     

    Internal topic boundaries

    • Applies to all of our production units and operations

     

    External boundaries

    • Impacts, directly or indirectly, the entire society

     

    7. Operational Excellence and Eco-efficiency

    Explanation of the materiality of the topic

    Increase our productivity and ensure excellent levels of efficiency in our operations, with continuous reuse of resources and waste and increased generation and export of energy from renewable sources, in addition to the quality of our processes.

     

    Associated macro-topics

    • Energy: energy mix, energy recovery, and generation and trading¹
    • Waste: generation, destination, transformation and disposal¹
    • Logistics

     

    Internal topic boundaries

    • Impacts our forestry, industrial and logistics operations

     

    External boundaries

    • Indirectly impacts the entire society

     

    8. Forest Management

    Explanation of the materiality of the topic
    Sustainable forest planning and management that support forest productivity, disease and pest control, maintenance of biodiversity, environmental preservation, and the provision of ecosystem services – creating a virtuous cycle.

     

    Associated macro-topics

    • Fight against deforestation
    • Biodiversity¹
    • Preservation, conservation and restoration
    • Land use, occupation and quality
    • Landscape management
    • Pest and disease control
    • Application of agrochemicals
    • Fires
    • Ecosystem services
    • Forest certification

     

    Internal topic boundaries

    • Applies to all of the company’s forestry units, directly impacting our operations.

     

    External boundaries

    • Directly impacts the communities around our operations and the environment in which we live.

     

    9. Financial Management

    Explanation of the materiality of the topic

    • Search for solid financial performance through constant risk analysis, responsible social and environmental vision and balance between costs, expenses and investments, in order to share value with shareholders, investors and other strategic audiences.
    • Organic growth through a consolidated forest base prepared for increased productivity, with diversification of products and businesses.

     

    Associated macro-topics

    • Financial performance
    • Business expansion
    • Engagement with shareholders and investors
    • Responsible investment
    • Sustainable finance
    • Sustainability indices

     

    Internal topic boundaries

    • Directly impacts our operations

     

    External boundaries

    • Impacts, directly or indirectly, all our stakeholders (mainly shareholders and investors)

     

    10. Human Capital

    Explanation of the materiality of the topic

    • Strengthening of a high-performance culture based on integrated and dynamic people management processes that take into account aspects such as meritocracy, career development, knowledge management, diversity, inclusion, well-being, quality of life and human rights, among other factors.

     

    Associated macro-topics

    • Human rights
    • Employee appreciation
    • Decent conditions
    • Health and safety
    • Diversity and inclusion¹
    • Training
    • Education
    • Quality of life
    • Eradication of child and slave labor

     

    Internal topic boundaries

    • Directly involves all our employees

     

    External boundaries

    • Directly impacts our suppliers and service providers

     

    1. Topics that include public commitments/long-term goals of the company.