Sustainable forest planning and management that support forest productivity, disease and pest control, maintenance of biodiversity, environmental preservation, and the provision of ecosystem services – creating a virtuous cycle.
At Suzano, the topic of certifications is managed not only for our forestry and industrial operations, but also in corporate processes, such as commercial operations and international offices, attesting to our responsible social and environmental conduct in the different stages of our business. Professionals entirely dedicated to this topic guide the different areas of the company to act in compliance with the requirements of the certifications.
This topic is monitored annually through internal and external audits. Internal audits are performed by auditors trained internally and/or by qualified consultants, hired for this purpose. External audits are performed by internationally accredited certification bodies. Due to the pandemic, internal industrial audits were conducted 100% remotely, in line with the requirements of our certifier and following IAF guidelines, while the certification process was carried out in a hybrid manner (for some units it was conducted on-site, while in others it was conducted remotely).
Our forestry certifications seek to ensure the good use of natural resources and quality human relations. Today, our responsible forest management is a result of a solid social and environmental governance model, which adopts best practices and management standards in order to create value for the environment and for all our stakeholders, in full compliance with the Sustainability Strategy and with the company’s long-term vision.
Suzano has publicly committed to adhere to the Principles and Criteria of the Forest Stewardship Council® (FSC®) and has publicly declared its formal commitment to adhere to Cerflor’s Principles and Criteria, which ensures the company’s good conduct in developing forest products in areas under the scope of certification, respecting the environmental, social, and economic aspects of the region. In any case, regardless of the certification, the organization’s commitment to be accountable for the impacts of its decisions and activities on society and the environment, and to contribute to process improvement, applies to the entire forest estate under its management, through ethical and transparent behavior.
The company maintains financial and operational resources in order to achieve results. As an example, planting is planned taking into account the offer and use of natural resources per region; the forest base is expanded in an optimized way (high productivity with less environmental impact); securing environmental licenses, forest certifications, among others. In forestry management, the company manages impacts by eliminating, reducing or offsetting the impacts caused by forestry operations. Furthermore, a metric is established in order to map the possible impacts as a result of the forest management activities and the subsequent control, when they are in fact materialized, through records in the Stakeholder System (SISPART – Sistema de Partes Interessadas). All occurrences and complaints prior to, during or after operations are registered in the system by Diálogo Operacional (Operational Dialogue). The impact resolution and/or improvement of the mitigating measure is carried out by the operational area. In addition, the Ombudsman’s Office has an anonymous channel in place for registering complaints, both for internal and external audiences. This channel is always open for the identification of points to be improved and corrected. In addition to these channels, the company offers “Suzano Responde,” a telephone channel that records the complaints and questions from interested parties.
Chain of Custody
Aiming to guarantee the responsible origin and traceability of the wood, Suzano supplies its mills mainly with wood from FSC and PEFC/Cerflor certified areas, or non-certified areas, but which qualify as “Controlled Wood/Controversial Sources” (CW). To this end, the company has a Timber Procurement Policy in place, whose development complies with the Brazilian Forestry Code, with the FSC® Membership Policy criteria, the FSC and PEFC/Cerflor forest management and chain of custody standards, FSC controlled wood, PEFC/Cerflor controversial sources, EUTR – European Timber Regulation, Lacey Act (USA), Australian Illegal Logging Prohibition Act, and the fundamental principles of the International Labor Organization (ILO).
For non-certified CW wood, the management of the Chain of Custody (CoC) applies due diligence methodology based on the FSC® National Risk Assessment, ensuring full compliance with the standards mentioned above.
Our industrial certifications, in turn, demonstrate the use of best practices in management of processes in our mills, ensuring, in a balanced way, the creation of value, innovation and efficiency in our operations.
Suzano participates in the following certification forums: IBA, IPEF (PCCF), CEE-ABNT-INMETRO, FÓRUM FLORESTAL, among others. The company also has integrated certifications (ABNT NBR ISO 9001:2015 | ISO 14001:2015 | ISO 45001:2018) in its industrial plants, port terminals, corporate offices, and international offices. It is important to highlight the commitments made with the NBR 15755 Reciclato certification and the SMETA protocol.
The scope and standards used for certification are described below.
FSC Chain of Custody
Scope of certification: pulp and paper products.
Certificate type: Multi-site.
- FSC-STD-40-003 V2-1_PT_ CoC Multi_Site Certification;
- FSC-STD-40-004 V3-0_PT_ Chain of Custody Certification;
- FSC-STD-40-005 V3-1_PT_ Requirements for Consumption of Controlled Wood FSC;
- FSC-STD-40-007 V2-0_PT_ Recovered Material;
- FSC-STD-50-001 V2-0_PT_ Requirements for the use of registered trademarks FSC® by certificate holders
Cerflor Standard: ABNT NBR 14.790 (Cerflor chain of custody assessment regulation)
Scope of certification: IMA-COC-001388 and IMA-COC-0007 (Mills); IMA-COC-001470 and IMA-COC-0006 (Traders); and IMA-COC-001983 and IMA-COC-0005 (distributors):
Standards: FSC-STD-40-004 – CoC; FSC-STD-40-005 – CW; FSC-STD-50-001- Logos; National Risk Assessment for Brazil (FSC-NRA-BR V1-0), FSC-STD-40-003 CoC CoC Multisite, PEFC/Cerflor (ABNT NBR 14790:201
(Mills) FSC-STD-40-007 Recovered Material
Pattern FSC: FSC-STD-BRA-01-2014 V1-1 PT – Evaluation of Planted Forests in the Federative Republic of Brazil: Harmonized Standard among Certifiers.
Scope of FSC certification: Management of Planted Forests
Type of Certificate: Individual
Cerflor Pattern: ABNT NBR 14.789 , version 2012 – Sustainable Forest Management – Principles, Criteria, and Indicators for planted forests
Scope of the CERFLOR certification: Management of Planted Forests
Type of Certificate: Individual
Forest Management BA – FSC-C155943; Forest Management ES – FSC-C110130; Forest Management MS – FSC-C100704; Forest Management MA – FSC-C118283; Forest Management SP – FSC-C009927
Chain of Custody – Units in Brazil – FSC-C010014
Chain of Custody – Europe, America, China, and Switzerland – FSC-C012430
Chain of Custody – Distribution Center in Brazil and Argentina – FSC-C003231
Integrated Management System
Scope of the certification: project, product development, production, storage, sales in the domestic and foreign markets, and technical support on eucalyptus short-fiber pulp, eucafluff pulp, coated papers, uncoated papers, paperboard, cut-size paper, tissue paper, and lignin.
We comply with the following standards:
- ABNT NBR ISO 9001:2015
- ABNT NBR ISO 14001: 2015
- BS OHSAS 18001:2007 with an upgrade to ABNT NBR ISO 45001:2018
In 2020, the SIG team had the following goals:
- Address and close out major and minor non-compliances from the 2019 external audit cycle.
- Complete the diagnosis + Implement the actions to upgrade the transition from OSHAS 18001 to ISO 45001.
- Provide training on the integrated policies for all professionals.
- Maintain PE pulp quality above plan.
- Maintain the rate of external complaints according to plan.
- Reduce water consumption.
- Maintain the organic load in the effluent (BOD) according to plan.
- Maintain the accident frequency rate with and without lost time below plan.