Human Capital

Strengthening of a high-performance culture and well-being of our employees based on integrated and dynamic people management processes that take into account aspects such as meritocracy, career development, knowledge management, diversity, inclusion, quality of life and human rights, among other factors.

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  • Labor management relations


    Suzano complies with the applicable legislation, the collective bargaining standards, and the policies set forth in the company’s Code of Conduct regarding labor and union relations, and is committed to maintaining respectful relations with employee representatives and complying with the agreements established, always disclosing them to all employees. In order to comply with these standards and have a harmonious, collaborative, and positive relationship with its employees, it is the responsibility of all managers to be fully dedicated to the company’s governance along with their teams, with support and guidance from the Legal and People and Management areas.

    All documentation resources, mainly payroll and other human resources tools, are used for this purpose. All this compliance is monitored and analyzed by internal and external audits, as well as by governmental agencies, especially by the Department of Labor Relations and the Federal Revenue Service.

    Grievances and complaints can be reported to the company’s Ombudsman sector, through electronic means or by telephone, with a specific number for this purpose (to learn more, visit: -> Ombusdman). These channels are constantly disclosed to stakeholders through different means.

    In addition, the company’s Labor Relations area is monitored by internal and external audits, and the agreements signed are also monitored by inspections by public agencies, mainly by the Department of Labor Relations and the Federal Revenue Service. This entire governance structure enables the sustainability of the business, preserving the positive and harmonious relationship with stakeholders and enabling the creation of joint solutions for the demands and opportunities arising from labor relations.