Social Development

Ensure local and territorial development in a joint and participatory manner, in partnership with communities, support institutions and social movements, based on education, income generation and cultural appreciation projects; the strengthening of the relationship with local and traditional communities; and the integration of the interests of these different links in running and managing the company.

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  • Management of social impact


    Suzano’s social impact management model seeks to eliminate, reduce or offset the negative impacts by adopting management practices, making social and environmental investments, and performing continuous control and mitigation actions.

    The procedure for identifying and assessing social aspects and impacts developed by Suzano classifies and prioritizes significant aspects and impacts in the anthropic environment. It also defines the need for controls, guidelines and/or monitoring according to their significance.

    In accordance with this procedure, all relevant social impacts associated with Suzano’s various operational processes and activities are mapped and classified in terms of relevance. For any significant adverse impacts identified, measures are defined to prevent, minimize, monitor, and repair the damage. These measures are then included in the Manuals, Procedures, and Work Instructions that guide the performance of activities.

    In order to identify and analyze social aspects and impacts, stakeholder demands received through the company’s communication channels and/or information from the Engagement processes and from the Operational and Social Dialogues are also considered.

    Annually, the Local Shared Value Commissions of each unit evaluate the need to review the social impact matrix, considering the results of the monitoring process and conduction a critical evaluation of stakeholder relations. In addition, demands of relevant stakeholders coming from the company’s relationship management system (SISPART) are evaluated.

    Despite the measures taken to prevent and mitigate adverse impacts, unexpected losses and damages can occur, with a direct impact on communities’ resources or livelihoods. In this case, losses and damages will be mitigated and compensated by mutual agreement and in accordance with the specificities of each case, ensuring fairness and balance.

    Furthermore, in order to settle conflicts, disputes, and compensations involving the rights of land use, tenure and ownership, the company has guidelines in place that prioritize the search for an amicable and fair solution for the parties.