Social Development
Ensure local and territorial development in a joint and participatory manner, in partnership with communities, support institutions and social movements, based on education, income generation and cultural appreciation projects; the strengthening of the relationship with local and traditional communities; and the integration of the interests of these different links in running and managing the company.
Related indicators
- Agente do Bem Program
- Average monthly income per family participating in income generation programs (R$)
- Average time frame for handling customer complaints, in number of days
- Colmeias (Hives) Program
- Company funds obtained through reimbursable financing (R$)
- Compliance index of the annual dialogue program
- Description of significant indirect economic impacts
- Development and impact of investments in infrastructure and services offered
- Fishing communities
- Funds invested in initiatives to support society in mitigating the effects of the COVID-19 pandemic (R$)
- Handicraft Program
- Incidents of violations involving rights of indigenous peoples
- Main complaints filed by the communities
- Management of private social investment
- Management of social impact
- Management of the relationship with indigenous and traditional communities
- Management of the relationship with local communities
- Number of associations accessing public policies
- Number of associations participating in the engagement processes
- Number of complaints received
- Number of events related to Suzano’s activities
- Number of families directly benefited by social and environmental programs
- Number of operations under implementation/development that are in the consultation phase with the local community
- Number of people benefited by Suzano’s social programs
- Operational Dialogue
- Operations with significant potential impacts or actual negative impacts on local communities
- Participation in forums for social participation and public policy management
- Percentage of operations that require consultation with the local community
- Percentage of operations with implemented local community engagement, impact assessments, and/or local development programs
- Projects with indigenous communities – Ofayé Sustainability Program (PSO)
- Projects with indigenous communities – Tupiniquim Guarani Sustainability Program (PSTG)
- Projects with indigenous communities – Pataxós
- Relationship with quilombola communities
- Rural Land Development Program (PDRT)
- Satisfaction rate in handling complaints
- Social investments by source (%)
- Social investments by source (R$)
- Social investments by type (%)
- Social investments by type (R$)
- Sustainable Extractivism Program
- Sustainable Settlements Program
- Suzano Education Program
- Total investments in infrastructure and services offered
- Total number of operations, by State
- Total sold by associations
- Total wood stolen (m³)
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Number of people benefited by Suzano’s social programs
Change view:
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wdt_ID Number of people benefited by social programs 2019 2020 1 São Paulo 57,449 3,960 2 Mato Grosso do Sul 17,388 9,456 3 Espírito Santo 11,500 12,456 4 Bahia 21,503 20,277 5 Maranhão 3,950 4,101 6 Total 111,790 50,250
Additional information:
This indicator monitors the total number of people who directly participate in Suzano’s Social Investment Programs, Projects, and Initiatives (participants), plus the number of people who share and enjoy their benefits (beneficiaries).
In addition to the COVID-19 pandemic, which prevented certain social projects from being carried out due to social distancing, the main causes for the reduction in the number of people benefited compared with 2019 were: a decrease in the number of participants in the Agente do Bem Program in Três Lagoas – MS (reduction of 5,937 participants) and the non-inclusion of the Tourism Master Plan project of Capão Bonito, conducted and completed in 2019 (reduction of 48,000 people benefited).
To learn more, see the indicators on each of the programs on the material topic page “Social Development” about Suzano’s social investment projects.
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