Social Development

Ensure local and territorial development in a joint and participatory manner, in partnership with communities, support institutions and social movements, based on education, income generation and cultural appreciation projects; the strengthening of the relationship with local and traditional communities; and the integration of the interests of these different links in running and managing the company.

Related indicators
  • Filtrar por categoria

  • Filtrar por tag

  • Satisfaction rate in handling complaints

    Change view:

    • wdt_ID Satisfaction rate in handling complaints (%) 2019 2020
      1 São Paulo 93,3% n/d
      2 Mato Grosso do Sul 90,0% 80,0%
      3 Espírito Santo 96,7% 90,0%
      4 Bahia n/d n/d
      5 Maranhão n/d n/d
      6 Total 93,3% 85,0%

    Additional information:

    The indicator is being restructured to ensure standardization among the units and for this reason the data is not available for some of them. Starting in 2021, we will present standardized data.