Social Development
Ensure local and territorial development in a joint and participatory manner, in partnership with communities, support institutions and social movements, based on education, income generation and cultural appreciation projects; the strengthening of the relationship with local and traditional communities; and the integration of the interests of these different links in running and managing the company.
Related indicators
- Agente do Bem Program
- Average monthly income per family participating in income generation programs (R$)
- Average time frame for handling customer complaints, in number of days
- Colmeias (Hives) Program
- Company funds obtained through reimbursable financing (R$)
- Compliance index of the annual dialogue program
- Description of significant indirect economic impacts
- Development and impact of investments in infrastructure and services offered
- Fishing communities
- Funds invested in initiatives to support society in mitigating the effects of the COVID-19 pandemic (R$)
- Handicraft Program
- Incidents of violations involving rights of indigenous peoples
- Main complaints filed by the communities
- Management of private social investment
- Management of social impact
- Management of the relationship with indigenous and traditional communities
- Management of the relationship with local communities
- Number of associations accessing public policies
- Number of associations participating in the engagement processes
- Number of complaints received
- Number of events related to Suzano’s activities
- Number of families directly benefited by social and environmental programs
- Number of operations under implementation/development that are in the consultation phase with the local community
- Number of people benefited by Suzano’s social programs
- Operational Dialogue
- Operations with significant potential impacts or actual negative impacts on local communities
- Participation in forums for social participation and public policy management
- Percentage of operations that require consultation with the local community
- Percentage of operations with implemented local community engagement, impact assessments, and/or local development programs
- Projects with indigenous communities – Ofayé Sustainability Program (PSO)
- Projects with indigenous communities – Tupiniquim Guarani Sustainability Program (PSTG)
- Projects with indigenous communities – Pataxós
- Relationship with quilombola communities
- Rural Land Development Program (PDRT)
- Satisfaction rate in handling complaints
- Social investments by source (%)
- Social investments by source (R$)
- Social investments by type (%)
- Social investments by type (R$)
- Sustainable Extractivism Program
- Sustainable Settlements Program
- Suzano Education Program
- Total investments in infrastructure and services offered
- Total number of operations, by State
- Total sold by associations
- Total wood stolen (m³)
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Social investments by source (%)
Change view:
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wdt_ID Social investments by source (%) 2019 2020 1 Funds raised 34.8 0.0 2 Company funds 65.0 99.9 3 Incentive resources¹ 0.2 0.1 4 Total 100.0 100.0
Additional information:
The amount of funds raised in 2019 refers to the fundraising promoted by the associations and cooperatives participating in the programs. Given the evolution of the social action strategy, in 2020 monitoring of these resources was discontinued, and a new monitoring method will be introduced in 2021.
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