Value Chain (suppliers and customers)

Understanding the needs and potentialities of our customers, with the purpose of offering sustainable products and solutions, through a relationship that favors long-term connections. Supplier management in accordance with the company’s social and environmental criteria, aiming at the development of local suppliers and the reduction of adverse impacts throughout the value chain.

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  • Percentage of suppliers identified as having negative environmental impacts

    Change view:

    • wdt_ID Indicator 2019 2020²
      1 Percentage of suppliers identified as having negative environmental impacts¹ 4 2
    1. Only critical suppliers were considered for this indicator, i.e., suppliers of inputs and services that can generate significant impacts on quality, process performance, equipment security and integrity, on the environment, and on the health and safety of employees. To calculate the indicator, we considered the total number of suppliers identified as having significant negative impacts divided by the total number of suppliers assessed. 2. In 2019, right after the merger that gave rise to Suzano S.A., we did not have a standardized methodology for assessing suppliers and obtaining the number of suppliers assessed by the company. As a result, the numbers reported for the year did not represent the total number of suppliers assessed. However, in 2020, the critical suppliers concept was unified and the supplier performance assessment process was standardized, which explains the increase in the number of suppliers identified as having impacts in the period.

    Additional information:

    In 2019, potential negative environmental impacts were identified because of incidents involving untreated oil spills, lack of timely information concerning water and waste treatment control, improper disposal of tires, and inadequate response time to environmental incidents with the due positioning.

    In 2020, these potential impacts were identified due to the lack of an environmental license, absence of a procedure to mitigate and/or minimize environmental impacts and events, and failure to monitor and test for black smoke for vehicles and equipment used in the transportation of people and operations. Potential impacts were identified in the states of Espírito Santo, Maranhão, Mato Grosso do Sul, Pará, Paraná, and São Paulo.