Value Chain (suppliers and customers)

Understanding the needs and potentialities of our customers, with the purpose of offering sustainable products and solutions, through a relationship that favors long-term connections. Supplier management in accordance with the company’s social and environmental criteria, aiming at the development of local suppliers and the reduction of adverse impacts throughout the value chain.

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  • Percentage of suppliers identified as having negative social impacts

    Change view:

    • wdt_ID Indicator 2019 2020²
      1 Percentage of suppliers identified as having negative social impacts¹ 2 1
    1. Only critical suppliers were considered for this indicator, i.e., suppliers of inputs and services that can generate significant impacts on quality, process performance, equipment security and integrity, on the environment, and on the health and safety of employees. To calculate the indicator, we considered the total number of suppliers identified as having significant negative impacts divided by the total number of suppliers assessed. 2. In 2019, right after the merger that gave rise to Suzano S.A., we did not have a standardized methodology for assessing suppliers and obtaining the number of suppliers assessed by the company. As a result, the numbers reported for the year did not represent the total number of suppliers assessed. However, in 2020, the critical suppliers concept was unified and the supplier performance assessment process was standardized, which explains the increase in the number of suppliers identified as having impacts in the period.

    Additional information:

    In 2019, the potential negative social impacts identified were from non-use of local/regional labor by suppliers.

    In 2020, the actual and potential negative social impacts considered included non-compliance with work safety requirements, low risk perception by employees, and the occurrence of accidents. The impacts were identified in the states of Espírito Santo, Maranhão, Mato Grosso do Sul, Pará, Paraná, and São Paulo.