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Detailed information on metrics and targets related to the topic of climate change.

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  • Risk Management

    Stakeholder Capitalism Metrics Dimension (WEF)

    Related Material Issues


    High levels of governance require careful risk management. At Suzano, this management is grounded on three complementary fronts supported by different teams that are committed to avoiding or reducing the likelihood of risks occurring in the different areas of the business. Stay informed!

    Internal Controls

    Maps and monitors critical areas and processes in a preventive, systemic, and continuous manner. All risks identified are monitored and/or mitigated using the Control Self Assessment (CSA) methodology, through which process owners quarterly assess the effectiveness of their controls and check whether they are being applied accordingly.

    Corporate Risks

    Through a Suzano risk matrix, in accordance with the Enterprise Risk Management (ERM) process, the team identifies and analyzes the company’s risks, considering the probability of occurrence and financial impacts, in addition to six other aspects: health and safety, environment, sociocultural, image and reputation, organizational climate, and legal, all equally relevant. The team is supported by the Risk and Business Continuity Commissions, responsible for mapping the main risks in the locations where Suzano operates, defining action plans to address the priority risks identified, and preparing business continuity plans to deal with crisis episodes, should they occur.

    Ethical Conduct and Management

    Suzano has instruments in place that guide the ethical management of its business. These include the Code of Conduct, the Ombudsman Policy, the Disciplinary Measures Policy, and the Rules of the Conduct Committee, which establish the guidelines of the company’s governance process. All of these documents deal with compliance with legal and normative provisions applicable to the area and to the Ombudsman’s Channel, as well as with the corresponding regulations, including specific procedures and confidentiality of information. These rules are intended to protect the whistleblower who, in good faith, files reports in order to preserve the company’s ethical principles, ensuring non-retaliation

    Code of Conduct
    Inspired by the Cultural Drivers, our Code of Conduct brings together the six ethical principles that guide our daily actions, focusing on the quality of our relationships, products, and services. The document is a tool that guides and improves our actions and decisions on a daily basis, ensuring that activities with employees, shareholders, customers, suppliers, government officials, and the community are in line with ethical conduct and with the respect that we nurture in our relationships with the different audiences.

    The purpose of Suzano’s Compliance Program is to harmonize policies and the main internal controls. The program prioritizes the integrity of the corporate environment, whether internally or externally. To this end, it explores the concept of the first line of defense through standards of conduct, worked on and disseminated in the business areas in order to identify and mitigate possible risks in our operations.

    Three lines of action

    The three-line model sets out the responsibilities for effective management of risks and controls by the Business, Risk and Compliance, and Internal Audit areas.

    1st Line – Business Area
    Responsible for process risk management, corrective actions, and for implementing action plans.

    2nd Line – Risks and Compliance
    Maps, identifies, and manages business risks while providing the development of an effective control, monitoring, and reporting environment that supports the continuity of the company.

    3rd Line – Internal Audit
    Reports the independent assessment of the processes, control environment, and risks directly to the Executive Board.